Privacy Policy
This English version is provided for convenience only. In case of discrepancies, the German version shall prevail.
1. Controller
Pimpun Klein
Auszeit – Thai Massage & Wellness
Filderhauptstraße 10
70599 Stuttgart, Germany
Phone: +49 172 5895840
E-mail: info@auszeitnehmen.com
We have not appointed a data protection officer, as we are not legally required to do so.
2. General Information
We process personal data only to the extent necessary to provide this website, to arrange appointments and to perform our services, or due to legal obligations, or where you have given your consent. The legal bases are Art. 6(1)(a) (consent), (b) (contract and pre-contractual measures), (c) (legal obligation) and (f) GDPR (legitimate interest).
3. Hosting and Website Builder (Wix)
This website is operated with the website builder Wix and hosted by Wix. The provider is Wix.com Ltd., 40 Hanamal Tel Aviv St., Tel Aviv, Israel; for users in the EU: Wix Online Platform Limited, 1 Grant's Row, Dublin 2, Ireland. A data processing agreement exists with Wix. Wix may also process data in third countries, in particular in Israel and the USA. Transfers are based on adequacy decisions of the European Commission (Israel, EU-US Data Privacy Framework) or standard contractual clauses.
Purpose and legal basis: operation and security of the website, Art. 6(1)(f) GDPR.
4. Server Log Files and Technical Services
When you visit the website, technically necessary data is processed, in particular IP address, date and time, page accessed, browser type and version, operating system. This takes place via Wix and the service providers used by Wix:
Content delivery networks and security (including Cloudflare, Fastly): fast delivery and protection against misuse. A technically necessary cookie (__cf_bm) is set in this process.
Error monitoring (Sentry): recording of technical errors to ensure functionality.
Legal basis: Art. 6(1)(f) GDPR (security and stability of the website). Log data is deleted after 30 days at the latest.
5. Cookies and Consent
On your first visit, we ask for your consent via a cookie banner. Technically necessary cookies (e.g. for security or the shopping cart) are set without consent on the basis of Section 25(2) no. 2 TDDDG and Art. 6(1)(f) GDPR. All other cookies and similar technologies (analytics, marketing, convenience functions) are only set with your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can withdraw your consent at any time with effect for the future via the cookie settings of the website.
6. Automatic Translation
The website is offered in further languages (subdomain en.auszeitnehmen.com). The translated pages are delivered via the website builder Wix. Legal basis: Art. 6(1)(f) GDPR (multilingual offer).
7. Contact
When you contact us by form, e-mail or telephone, we process the data you provide (e.g. name, e-mail, telephone number, message) in order to answer your request. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) or (f) GDPR (answering general enquiries). The data is deleted as soon as your request has been dealt with and no statutory retention obligations apply.
The contact form is provided technically via Wix (see section 3).
8. Appointment Booking and Treatment
For appointments (via the online booking system "Wix Bookings", by telephone or by message) we process your name, contact details, selected service, appointment and payment information. Legal basis: Art. 6(1)(b) GDPR.
Health data: If you provide information about your health in the course of booking or treatment (e.g. complaints, tension, previous illnesses, pregnancy), we process it exclusively to adapt the treatment safely to you. The legal basis is your explicit consent (Art. 9(2)(a) GDPR). The information is voluntary; you can withdraw your consent at any time with effect for the future.
We retain booking and invoice data for up to 10 years due to tax and commercial law obligations (Art. 6(1)(c) GDPR, Section 147 German Fiscal Code, Section 257 German Commercial Code). Information about complaints is deleted 12 months after the last appointment.
9. Online Shop, Vouchers and Payments
When you purchase vouchers, we process your name, address, e-mail, telephone number, the ordered service and payment data to perform the contract (Art. 6(1)(b) GDPR) and to fulfil tax obligations (point (c)). The order is processed via Wix Stores. Vouchers are paid by bank transfer; in doing so we process the transfer data (e.g. name and account details) in order to assign the payment to your order.
10. Customer Account
If you create a customer account, we store your registration and booking data to give you access and to let you manage your appointments (Art. 6(1)(b) GDPR). The data is stored until the account is deleted.
11. Recipients and Transfers to Third Countries
Recipients of your data, where necessary, are: Wix and its subprocessors (hosting, booking, payment), our tax advisor and authorities, where required by law. Where data is transferred to countries outside the EU/EEA, this only takes place on the basis of an adequacy decision or appropriate safeguards (Art. 44 et seq. GDPR).
12. Your Rights
You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to withdraw any consent given (Art. 7(3) GDPR).
Right to object: Where we process data on the basis of legitimate interests (Art. 6(1)(f) GDPR), you may object at any time on grounds relating to your particular situation.
To exercise your rights, an e-mail to info@auszeitnehmen.com is sufficient.
13. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg (Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg)
Lautenschlagerstraße 20, 70173 Stuttgart
www.baden-wuerttemberg.datenschutz.de
14. Up to Date
Status: 17 October 2026. We will adapt this policy when the website or the legal situation changes.